Student Support Officer
If you’re new to studying or have any questions, our Student Support Officer are able to answer any general queries about enrolment, USI, class schedule and how it all works. They can explain how our courses work, help with your application, and point you in the right direction for anything they can’t help you with.
Our Program Managers are available 9.00am – 5.00pm (AEDT) from Monday to Friday by phone 03 9942 1836.

Course Trainers
When you’re a Victoria student, you’ll be assigned your own personal course trainer, and they will be your first port of call. They’re available for any learning or assessment questions you might have, and will be facilitating in the classroom and help you with your learning and your assignments.  Their contact details are provided at registration.

Student Counselling
Fitting your studies in with the rest of your life can be challenging, and it can sometimes get the better of you. That doesn’t mean you’re doing it alone. It’s good to have someone you can talk to, who can help you through.
No matter how big or small the problem, our team will provide you with the flexibility and support to tackle issues such as study anxiety, managing expectations, performance anxiety and personal problems. Our team may refer you to a specialist depending of the severeness of your problem